cancellation policy

Cancellations:

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All canceled appointments will be rescheduled if possible. Missed appointments jeopardize the therapist’s travel time, planning time, and report writing. Please be considerate of your therapist’s time by canceling appointments within 12 hours. Please review the policy below:

Canceled by you with prior notice: rescheduled session at a time that the therapist is available. 

Canceled by you with no prior notice (“no show”): session will be charged at 50% of the normal session rate.

·If the child is absent from school or other facility on the day of a scheduled REACH session, and you have not given prior notice of the absence directly to the therapist, the session will be charged at 50% of the normal session rate. 

·Example: a 60-minute missed session with no notice will be charged 50% of your rate (e.g., $60 for $120).

Canceled by the therapist: rescheduled session at a time that the therapist is available.